Automation Dashboard

This site is a living database of automation startups and technologies in airports, powered by Gharage, a vision hub exploring the future of the travel and travel retail industries.

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HAMBURG, DE

23:59:32

© GHARAGE 2026

Amadeus

Amadeus develops cloud‑based airport IT solutions that automate self‑service passenger processing, baggage handling, and journey orchestration, tackling inefficiencies in check‑in queues, baggage mishandling, and operational silos at high‑volume terminals. Its integrated platform uses kiosks, biometrics, and reconciliation software to streamline from curb‑to‑gate flows, boosting capacity, compliance, and data insights for airlines and airports.

VISIT SITE ↗

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TECH MATURITY

4/5

RELEVANCE

5/5

/METRICS

TECH MATURITY

4/5

RELEVANCE

5/5

/INFORMATION

COUNTRY

Spain

FUNDING STAGE

Public

KEY OFFERINGS

  • Seamless Bag Drop Series 7 - Robust self-service bag drop solution from Amadeus, deployed by major airports with hybrid staffed/autonomous options. Features intuitive consoles and conveyors for high-volume handling, cutting queues by 30-40%.​

  • Self-Service Touchpoints - Kiosks and bag drops boost airport capacity and revenue by automating check-in and freeing staff for retail. Proven 30-70% wait time reductions at hubs like Perth and Melbourne.

  • Airport IT Ecosystem.- Integrates self-service with disruption management and operations for real-time resilience. Tools like iAirport enable proactive recovery and seamless data flow.

  • Gate/Boarding IT Stack - Self-service boarding gates with biometrics and IoT, fully integrated into the ecosystem. Reduces staffing, errors, and delays via curb-to-gate connectivity.

/INFORMATION

COUNTRY

Spain

FUNDING STAGE

Public

KEY OFFERINGS

  • Seamless Bag Drop Series 7 - Robust self-service bag drop solution from Amadeus, deployed by major airports with hybrid staffed/autonomous options. Features intuitive consoles and conveyors for high-volume handling, cutting queues by 30-40%.​

  • Self-Service Touchpoints - Kiosks and bag drops boost airport capacity and revenue by automating check-in and freeing staff for retail. Proven 30-70% wait time reductions at hubs like Perth and Melbourne.

  • Airport IT Ecosystem.- Integrates self-service with disruption management and operations for real-time resilience. Tools like iAirport enable proactive recovery and seamless data flow.

  • Gate/Boarding IT Stack - Self-service boarding gates with biometrics and IoT, fully integrated into the ecosystem. Reduces staffing, errors, and delays via curb-to-gate connectivity.

/USE CASES

Perth Airport Terminal 1 installed 95 Amadeus Next Generation kiosks and converted 38 staffed counters to hybrid Series 7 Auto Bag Drop units, enabling 80%+ self-service check-in/bag drop with biometrics and 3D conveyability checks. This cut average check-in queues from 12–15 minutes to under 5 minutes during peaks, freeing staff for dynamic allocation to retail zones or security.

/USE CASES

Perth Airport Terminal 1 installed 95 Amadeus Next Generation kiosks and converted 38 staffed counters to hybrid Series 7 Auto Bag Drop units, enabling 80%+ self-service check-in/bag drop with biometrics and 3D conveyability checks. This cut average check-in queues from 12–15 minutes to under 5 minutes during peaks, freeing staff for dynamic allocation to retail zones or security.