Automation Dashboard

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HAMBURG, DE

21:43:16

© GHARAGE 2026

Amadeus - biometric (to do)

VISIT SITE ↗

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TECH MATURITY

4/5

RELEVANCE

5/5

/METRICS

TECH MATURITY

4/5

RELEVANCE

5/5

/INFORMATION

COUNTRY

Spain

FUNDING STAGE

Public

KEY OFFERINGS

  • Amadeus Biometric Solutions : Cloud-based facial recognition system that lets passengers enroll their face once, then verifies them automatically at kiosks, bag drops, security checkpoints, lounges, and boarding gates no passports or tickets needed. Touchless processing speeds up lines while integrating with airline systems for seamless matching across the entire airport journey.

  • Amadeus Seamless Gate® : Walk-through boarding gate with face scan camera that matches passengers to their tickets in seconds without stopping, scanning documents, or agent interaction. Enables hands-free, on-the-move verification right before boarding for faster aircraft turnaround.

  • Amadeus Seamless Desk® : Compact biometric counter with built-in face cameras for manual enrollment and verification when passengers need staffed assistance. Combines high-quality biometrics capture with space-saving design for hybrid self-service/staffed operations at check-in or immigration desks.

  • Amadeus Seamless Mobile® : Mobile app framework that turns smartphones into digital ID wallets for biometric verification at any touchpoint. Passengers project verified identity via phone biometrics, eliminating physical documents across check-in, security, and boarding.

  • Amadeus Experience Design : Consulting service that plans and optimizes biometric deployments for smooth passenger adoption. Maps face scan integration into existing flows, ensuring intuitive touchless experiences for airports, airlines, and border authorities.

  • Amadeus Seamless Journey Platform® : Backend cloud platform that connects all biometric devices and touchpoints for continuous face matching throughout the airport. Stores secure passenger templates and handles enrollment-to-boarding verification across kiosks, gates, and mobile apps.

  • Amadeus Portable : Handheld all-in-one scanner for face and fingerprint enrollment/verification anywhere in the airport. Battery-powered unit used by staff for quick checks at gates, lounges, or remote areas without fixed kiosks.

  • Amadeus Seamless Assistant® : Portable tablet with integrated face camera for on-demand biometric verification by roaming staff. Enables flexible checks during peak times or kiosks-down scenarios, supporting enrollment and matching without infrastructure limits.

/INFORMATION

COUNTRY

Spain

FUNDING STAGE

Public

KEY OFFERINGS

  • Amadeus Biometric Solutions : Cloud-based facial recognition system that lets passengers enroll their face once, then verifies them automatically at kiosks, bag drops, security checkpoints, lounges, and boarding gates no passports or tickets needed. Touchless processing speeds up lines while integrating with airline systems for seamless matching across the entire airport journey.

  • Amadeus Seamless Gate® : Walk-through boarding gate with face scan camera that matches passengers to their tickets in seconds without stopping, scanning documents, or agent interaction. Enables hands-free, on-the-move verification right before boarding for faster aircraft turnaround.

  • Amadeus Seamless Desk® : Compact biometric counter with built-in face cameras for manual enrollment and verification when passengers need staffed assistance. Combines high-quality biometrics capture with space-saving design for hybrid self-service/staffed operations at check-in or immigration desks.

  • Amadeus Seamless Mobile® : Mobile app framework that turns smartphones into digital ID wallets for biometric verification at any touchpoint. Passengers project verified identity via phone biometrics, eliminating physical documents across check-in, security, and boarding.

  • Amadeus Experience Design : Consulting service that plans and optimizes biometric deployments for smooth passenger adoption. Maps face scan integration into existing flows, ensuring intuitive touchless experiences for airports, airlines, and border authorities.

  • Amadeus Seamless Journey Platform® : Backend cloud platform that connects all biometric devices and touchpoints for continuous face matching throughout the airport. Stores secure passenger templates and handles enrollment-to-boarding verification across kiosks, gates, and mobile apps.

  • Amadeus Portable : Handheld all-in-one scanner for face and fingerprint enrollment/verification anywhere in the airport. Battery-powered unit used by staff for quick checks at gates, lounges, or remote areas without fixed kiosks.

  • Amadeus Seamless Assistant® : Portable tablet with integrated face camera for on-demand biometric verification by roaming staff. Enables flexible checks during peak times or kiosks-down scenarios, supporting enrollment and matching without infrastructure limits.

/USE CASES

Amadeus Biometric Solutions - Narita International Airport (NRT) (2021): Deployed for Japan's first end-to-end biometric journey from check-in to boarding using IATA One ID, with kiosks capturing facial images verified against passports. Passengers used touchless verification at auto bag drops, security e-gates, and boarding gates without showing documents, reducing interactions during COVID-19 while serving 45M annual passengers

Amadeus Seamless Corridors (2025): Implemented at Jakarta Soekarno-Hatta (CGK) and Surabaya Juanda (SUB) airports for Indonesia's Directorate General of Immigration, using AI-powered multi-camera facial recognition to verify passengers on-the-move through wide corridors, no stopping or documents needed. Processed 50,000+ Hajj pilgrims with 30+ crossings/minute per corridor (10x capacity over eGates), initially for elderly/disabled via 'All Indonesia' app pre-registration

/USE CASES

Amadeus Biometric Solutions - Narita International Airport (NRT) (2021): Deployed for Japan's first end-to-end biometric journey from check-in to boarding using IATA One ID, with kiosks capturing facial images verified against passports. Passengers used touchless verification at auto bag drops, security e-gates, and boarding gates without showing documents, reducing interactions during COVID-19 while serving 45M annual passengers

Amadeus Seamless Corridors (2025): Implemented at Jakarta Soekarno-Hatta (CGK) and Surabaya Juanda (SUB) airports for Indonesia's Directorate General of Immigration, using AI-powered multi-camera facial recognition to verify passengers on-the-move through wide corridors, no stopping or documents needed. Processed 50,000+ Hajj pilgrims with 30+ crossings/minute per corridor (10x capacity over eGates), initially for elderly/disabled via 'All Indonesia' app pre-registration