Automation Dashboard

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HAMBURG, DE

21:05:52

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Pepper, a humanoid robot, at Oakland International Airport (OAK)
Pepper, a humanoid robot, at Oakland International Airport (OAK)

SoftBank Robotics

SoftBank Robotics develops and deploys service robots used in public environments to automate routine tasks and improve customer experience. In airports, this typically includes autonomous floor-cleaning robots to reduce cleaning labor pressure and keep high-traffic terminal areas consistently maintained, and passenger-facing robots for information and wayfinding support.

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TECH MATURITY

5/5

RELEVANCE

4/5

/METRICS

TECH MATURITY

5/5

RELEVANCE

4/5

/INFORMATION

COUNTRY

Japan

FUNDING STAGE

Acquired

KEY OFFERINGS

  • Whiz (autonomous vacuum sweeper): Self-driving floor vacuuming for large public areas, designed to run repeatable routes so staff can focus on higher-skill cleaning tasks.

  • Pepper (passenger-facing service robot): Interactive robot used for passenger information and wayfinding in terminal environments through voice and on-screen interactions.

/INFORMATION

COUNTRY

Japan

FUNDING STAGE

Acquired

KEY OFFERINGS

  • Whiz (autonomous vacuum sweeper): Self-driving floor vacuuming for large public areas, designed to run repeatable routes so staff can focus on higher-skill cleaning tasks.

  • Pepper (passenger-facing service robot): Interactive robot used for passenger information and wayfinding in terminal environments through voice and on-screen interactions.

/CASE STUDY

SoftBank Robotics airport deployments include Hong Kong International Airport (HKG), where on 5 April 2020 the airport reported using multiple autonomous robots including Whiz self-driving vacuum sweepers to clean terminal areas as part of enhanced hygiene measures, and Munich Airport (MUC), which ran a passenger information trial in early 2018 using Pepper to assist travelers in Terminal 2.

/CASE STUDY

SoftBank Robotics airport deployments include Hong Kong International Airport (HKG), where on 5 April 2020 the airport reported using multiple autonomous robots including Whiz self-driving vacuum sweepers to clean terminal areas as part of enhanced hygiene measures, and Munich Airport (MUC), which ran a passenger information trial in early 2018 using Pepper to assist travelers in Terminal 2.