Swissport International AG is the world's largest independent provider of airport ground services and air cargo handling. Swissport provides comprehensive ground handling services to airports, enabling airlines to outsource non-core operations for efficiency and cost savings.
Passenger Services: Swissport manages check-in counters, gate operations, boarding assistance, arrival/transfer desks, PRM (passengers with reduced mobility) support, and lost & found offices. They also operate premium lounges (Aspire brand) and VIP handling to enhance passenger experience at terminals.
Ramp and Aircraft Handling: On the apron, Swissport performs baggage/cargo loading-unloading, aircraft pushback/towing, cabin cleaning, de/anti-icing, toilet/water servicing, GPU power supply, and ULD control. They coordinate turnarounds with digital tools for on-time performance.
Baggage and Cargo Operations: Full baggage lifecycle from sorting/transport to screening/tracking, plus air cargo warehousing, freight/mail processing, trucking, and e-freight documentation. Includes special handling for perishables or valuables.